Terms & Conditions

When you shop with Bagathome, you agree to our Terms & Conditions

1. Bagathome Service : 

The Bagathome Service is a transaction, information and communication service available to authorized users ("customers") who access Bagathome.com. Bagathome.com currently provides an online grocery shopping and delivery service, and may in the future provide additional shopping and related services.


Bagathome.com's employees, agents or designees will shop and deliver grocery orders placed with the Bagathome Service. Prices of products sold online may differ from those in retail stores. Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place in your cart will be guaranteed for the transaction.


Payment for groceries and associated shopping and delivery fees is due at the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If BagAtHome.com cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee.


(a) Pricing : All the products listed on Bagathome.com will be sold at MRP unless otherwise specified. The prices mentioned at the time applicable prices at the time of placing an order. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food do change on a daily basis which would be updated almost immediately on the portal.


(b) Cancellation Policy : As a policy we do not cancel any order after it customer can cancel your is placed on the portal. However, if there are changes in the delivery slot time you requested or need to add more products, you need to call us on customer care number 93-1234-8866/99. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.


(c) Return & Refunds : We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value. However, please note: If a product is returned due to a change in mind and your order value goes below our minimum order requirement of Rs.500, you will be assessed an additional delivery fee.


2.Product Content :


Product images are for representative purposes only. Every effort is made to maintain accurate and up to date product related content on Bagathome. However, information provided is sourced from publically available resources and hence Bagathome does not claim responsibility or accept liability for any loss or damage due to use based on the same. We do not recommend relying solely on the product info

rmation provided. Packaging, product size, product contents & nutritional information may change without any prior intimation.


The product nutritional information displayed is based on the following standards or if mentioned so on the product packaging. Use at your own discretion.


High Fibre

≥ 6gm fibre/ 100gm product

Low Sodium

< 120mg (0.12gm) sodium/ 100gm product

Low Cholesterol

< 20mg (0.02gm)/ 100gm [<10mg (0.01gm) for liquids]

Zero Gluten

As mentioned on the packaging

Source: Codex Guidelines on Nutrition Labelling

3.Property Rights :

(a) Copyright :

All content on Bagathome.com including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of BagAtHome.com, Supply Links ALL RIGHTS RESERVED, or its content providers. Bagathome.com authorizes you to view and copy for the sole purpose of placing an order with BagAtHome.com, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on Bagathome.com, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Bagathome.com is strictly prohibited. BagAtHome.com reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Bagathome.com.


(b) Trademarks :

"Bagathome,"  "Bagathome.com,", all Bagathome.com logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of Bagathome.com or otherwise proprietary to Bagathome.com and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on Bagathome.com are the property of their respective owners.


4. Your Account : 

You agree to provide Bagathome.com with accurate and complete information as required by registration for the Bagathome Service ("Customer Registration Data"), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify Bagathome.com of any change in your Customer Registration Data at c[email protected] Upon registration, your username and password will allow you to access the Bagathome Service. Your password should be kept strictly confidential to prevent unauthorized use.You agree to notify Bagathome.com promptly of any unauthorized use of your password or your account.You will remain liable for any use of the Bagathome Service until you notify Bagathome.com of the unauthorized use, loss or theft.



5. Reviews, Comments, Communications, and other Contents : Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Bagathome.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.  

(i) You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
(ii) Bagathome.com may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of Bagathome.com violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person. 
(iii) Any information provided by you on this site shall not be misleading in any way.


6. Unauthorized or Fraudulent Use :

Bagathome.com does not offer the Bagathome Service to children. By registering for the Bagathome Service, you warrant that you are at least 18 years old. If you are under 18, you may use the Bagathome Service only with the involvement of a parent or guardian. From time to time, Bagathome.com may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.


7. Changes in Agreement or Bagathome Service : 

Bagathome.com may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the Bagathome Service. If Bagathome.com makes material changes to this Agreement, Bagathome.com will provide notice to you in a manner provided in this Agreement. Your use of the Bagathome Service after any such change will be conclusively deemed acceptance of such change.


Bagathome.com may discontinue or revise any or all aspects of the Bagathome Service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your BagAtHome Service and terminate this Agreement.


8. Disclaimer of Warranty and Limitation of Liability : 

Your use of the Bagathome service, Bagathome.com and the internet is entirely at your own risk. The Bagathome service, Bagathome.com and its contents are provided on an "as is", "as available" basis. To the fullest extent permitted by law Bagathome.com disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, non-infringement, merchantability or fitness for a particular purpose. Bagathome.com does not warrant that the functions provided by Bagathome.com will be uninterrupted or error-free, or that Bagathome.com or the server that makes it available are free from viruses or other harmful components. 

Neither Bagathome.com nor any of its directors, employees, agents, licensors or merchants (collectively, its "associates") shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the Bagathome service, Bagathome.com, the internet or for any other claims related in any way to your relationship with Bagathome.com.


9. Indemnification :
You agree to defend, indemnify and hold Bagathome.com and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.


10. Termination :
Bagathome.com may suspend or terminate your access to the Bagathome Service at any time for any reason with or without notice to you. You may terminate your Bagathome Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.